COVID-19 UPDATE: Until further notice, all customer service outcalls and store visits will be suspended. Customer service will still be open; however, it will be restricted to spare parts sales and warranty service only where parts can be couriered or mailed to customers. Thank you for your cooperation and understanding. These are difficult times. The health and wellbeing of all our staff, customers and their families remain our top priority.

Online Warranty Claim Form

To make a warranty claim, please fill in your details below.
Be sure to include photos of the issue, your receipt (clearly showing date, place of purchase and price) and a summary of the issue.
Once you have filled out the form, our customer service team will contact you regarding the outcome or if any additional information is required. If the below information is missing, this may delay the process.